Support

Whether it’s Instructional, End User or Application Support, we can tailor fit a Moodle support package to your requirements. We are available 24/7 with an experienced team that is always ready to help.

Fully supported 24/7

Whether it’s Instructional, End User or Application Support, we can tailor fit a Moodle support package to your requirements.

Support can be offered hourly, monthly or annually. All Virtual Slate hosting plans include 24/7 support.

Instructional Support

Get access to our knowledge base and how to videos via our web portal or if you hosting with us it’s available directly in your Virtual Slate LMS. Included with hosting plan.

End User Support

We will troubleshoot questions and technical issues that arise, from resetting a password to completing a course. Addition charge

Application Support

Assistance with Moodle software upgrades, software errors, server performance and plugin installation. Included with hosting plans.